At Surkh Syahi, we aim to make your shopping experience smooth and worry-free, our hassle free return and exchange policy is here to help you;
Exchange policy
- You have 3 days from delivery to exchange your product(s).
- The product(s) should be in their original condition, unused and unwashed, with all the tags intact.
- Exchange will be done only once.
- Customer will the ship the product(s) to us.
- Reverse pickup charges will ₹500.
Return policy
- You have 3 days from delivery to return your product(s) to us.
- The product(s) should be in their original condition, unused and unwashed, with all the tags intact.
- Customer will ship the product to us.
- Reverse pickup charges will be ₹500
- Refund will be processed through bank transfer or the original payment medium after reciept and inspection of the returned product.
Cancellation policy
Customers have a 12 to 24-hour window from the time of purchase to cancel their order. If the product(s) have already been shipped or are in the process of being shipped, only returns or exchanges will be accommodated
Exchange policy
- You have 3 days from delivery to exchange your product(s).
- The product(s) should be in their original condition, unused and unwashed, with all the tags intact.
- Exchange will be done only once.
- Customer will the ship the product(s) to us.
- Reverse pickup charges will ₹500.
Return policy
- You have 3 days from delivery to return your product(s) to us.
- The product(s) should be in their original condition, unused and unwashed, with all the tags intact.
- Customer will ship the product to us.
- Reverse pickup charges will be ₹500
- Refund will be processed through bank transfer or the original payment medium after reciept and inspection of the returned product.
Cancellation policy
Customers have a 12 to 24-hour window from the time of purchase to cancel their order. If the product(s) have already been shipped or are in the process of being shipped, only returns or exchanges will be accommodated
